5 Day Return or Exchange

Keller Ford on Alpine wants you to feel 100% certain of your vehicle purchase. 

We know buying a vehicle can be a hard decision, with all of the choices on the market we want you to be happy and secure with your vehicle purchase. Our new 5 Day Return or Exchange program takes the stress out of buying. From the moment you leave our dealership you have 5 calendar days to return or exchange the vehicle if you should feel its not the right fit.

Shop our inventory with ease
knowing the pressure is off

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Do you have questions
about the program?

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DISCLAIMER: To return or exchange your vehicle, you must inform Keller Ford prior to 5:00 pm EST on the 5th calendar day after your purchase. Pre-owned vehicle only, New Ford vehicles do not qualify for our 5 Day Return or Exchange Program. Trade-in's excluded. We cannot accept a return or exchange that has been modified (exterior or interior), in an accident or damaged, altered from the condition it was purchased/ delivered in, all original parts need to be included. Smoking in the vehicle is considered damage and will not be returned or exchanged. Additionally, the vehicle cannot have more than 300 additional miles than mileage at purchase date, every mile additional over 300 will be charged a mileage fee of $1.00 per mile. Upon delivery of the first vehicle a condition report will be issued. A cleaning/ restocking fee of $300 will be charged to any and all customers who wish to return or exchange their vehicle. If you choose to exchange the vehicle you can receive up to three vehicles, however, the third vehicle will not qualify for returns or exchanges. Our 5 Day Return or Exchange Program is only valid at Keller Ford. Residency restrictions apply.



Contact

Keller Ford

3385 Alpine Ave NW
Directions Grand Rapids, MI 49544

  • Sales: (616) 785-7455
  • Service: (616) 785-7485
  • Parts: (616) 784-6600

Hours

  • Monday 8:30AM - 7:30PM
  • Tuesday 8:30AM - 6:00PM
  • Wednesday 8:30AM - 7:30PM
  • Thursday 8:30AM - 6:00PM
  • Friday 8:30AM - 6:00PM
  • Saturday 9:00AM - 3:00PM
  • Sunday Closed
  1. Keller Ford

    3385 Alpine Ave NW
    Grand Rapids, MI 49544

    • Sales: (616) 785-7455
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